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Top 4 Lessons That Caffé Nero Teaches Us About Customer Experience

As I work for a software company I am automatically a coffee expert. I have often thought that the Impero Software unofficial tag line should be “keeping coffee industry alive one cup at a time”. It does mean I have visited a number of coffee shops from the local independent…

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Five Jobs You Can Do At Christmas

[![Tidy Desk Of IT Professional](http://res.cloudinary.com/dljnyxkzg/image/upload/h_225,w_300/v1439507700/my_desk_pjrim7.jpg)](http://www.russelldyas.com/wp-content/uploads/2013/02/my_desk.jpg)Make Sure You Are Ready After Christmas ***This post was originally posted on  15th December 2010 from my…

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