The Lean Mean Customer Development Machine

Picture of women suffering a headache.Give Me The Basics? –* Customer Development Is All About Testing That Hypotheses.*

Lean Customer Development by Cindy Alvarez is one of the latest releases from the O’Reilly Lean book series with each release focusing on a different element of the Lean Startup Model. The earlier books have included titles such as Lean Analytics and UX for Lean Startups, and this books focuses on how you can integrate customer development into the product life-cycle. The idea of customer development as described by the Lean Startup model is that a startup business concept is just a series of untested hypotheses, and that the Customer Development process is way of testing and validating each of those hypotheses to discover the correct model.

What Do You Like?  – Providing A Complete Guide.

No matter if you work for are a startup company or established organisation this book can help as it also has chapters devoted to enterprise size companies.  The book has case studies throughout and includes practical advice. To help reinforce the knowledge the author has included takeaways with the key points from the chapter. The book impressed me as it provides a complete guide to the process from the start of a customer development project right through to the end.

Give Me The Low-down On One Concept From The Book? – It’s All Problem Solving.

I am a true believer of the context driven testing model and the fact that “The product is a solution. If the problem isn’t solved, the product doesn’t work.” A similar concept runs throughout the book about finding the true problems the customer is facing and how customer development can help you find that.

Give Me One Quote From The Book? – It’s A Hypothesis Baby…

“Everything you do in customer development is centered around testing hypotheses.”

What Do You Rate The Book? – Five Stars Not Matter What Your Role

5 Out Of 5 Star Logo

If you job is part of the software development process this book can help release products that “Solve the customers problem.”  However this book  is very useful for testers and anyone involved in running the beta programmes with customers. Even if you are not thinking of conducting a formal customer development programme with the techniques described in the book it can help you gain more knowledge on the customers and the true issues they are facing.

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Russell Dyas

 I am a technologist.. I am a geek.. Who has a passion for providing honest advice, sharing resources and connecting people and ideas together. Currently working for Rencore.