The book The Lenovo Way is by two long-term employees of Lenovo and discusses how they built a new culture when it brought the IBM desktop business. They started with two companies with two different cultures and created one culture for Lenovo with the company becoming truly diverse.
What Do You Like – Not Just Success But Also What Failed
There are many things that impress me about this book such as the true passion that the authors clearly have for Lenovo. They also highlight the company successes but also where they failed. I also found the layout very useful with each chapter focusing on a key principle and a reminder of the key takeaways at the end of each chapter.
Give Me The Lowdown On One Concept From The Book – Employees Need Tools & Frameworks
One concept that came across in the book was passion for learning and that leaders must “walk the talk” . However what also came across is you can’t just say to employees that “these are values we as a company think are important.” You also need to give them tools and frameworks to carry out those values.
Give Me One Quote From The Book – Feeling Like An Owner
“Ownership means that when you feel like owner, you do things differently. You put the company first, rather your own personal interests. You set targets for yourself, rather than being assigned tasks by your boss. You always try best to deliver good results, without pressure from anybody else. A learning attitude is the willingness to try new things and new ideas and to practice improving every day.”
What Do You Rate The Book?
While the books focus is on making a global company it equally can be applied when trying to bring together different subculture groups such as different departments. As you can easily replace the words western and eastern with the words technical and sales. This book has many nuggets of information with every chapter having something useful that I could apply.
If you know anything about Sir Branson some of the content will not surprise you. One element that I really like is the reminder that the front line staff in any business are ones that help you offer a genuine great customer experience and that they need the support of the entire organisation behind them.
Give Me The Low-down On One Concept From The Book – Its Fun, Fun and More Fun.
One concept that is a core throughout the book is whatever you do make sure you have fun. The Virgin Group have built that element into their brand: “Our culture arose from our constant engagement with our customers and each other. This led us to build a company devoted to customer service and staff engagement; to providing great value and maintaining a sense of fun in everything we do.”
Give Me One Quote From The Book – The Royal We.
“If employees aren’t associating themselves with their company by using ‘we’, it is a sign that people up and down the chain of command aren’t communicating.”
What Do You Rate The Book?
The good thing about this book is no matter if you are an aspiring entrepreneur or not it provides some useful reminders on core values such as customer service and “Be the disruptor, not the disrupted”. You will not be a surprised by some of the content but what the book does well is condense the key points into an easy to read book.
This sales framework can also be useful when testing software as it can be used when you get new or major updates to an area of the software. If you go through this framework it can help you define the context of the software and work out the problem it is trying to solve for your customers.
What Is The High Level Feature?
When we get new software or a major update to an area of Impero we try to make sure we take a moment to write the different sections of the software the changes effects. We write down the high level change such as “we have implemented a mass editor to allow customers to change policy items on mass.”
What Are The Functions?
The next thing is for us to look at what are the basic functions of the new software or module are and work out any differences between this version of the software and earlier versions.
What Is The Benefit Or What Problem Does It Solve?
We then ask what is the benefit to the customer of this feature for example does it solve a problem that a customer will be facing. If we can’t find the answer then at that point we then probe into more detail to see if we are missing anything in our thinking or does the feature need more work.
It Is Not Just Software Testing.
As you can see this framework provides a basic high level overview of new features or big changes to an existing piece of software to help focus the mind on the context of the software we are testing.
However you can apply this method to any large-scale implementation project. You can follow through the same process If you are thinking of implementing a new system within your establishment such as cashless catering, a new network or a seamless sign-in system such as YouID.