Mar 062013
 

Tidy Desk Of IT ProfessionalSix Steps To Help You Implement A Successful Patch Management

Hopefully after my last patch management post you now have a basic understanding of the concepts of patch management  However the next step is implementing patch management into your network?  While we could write a whole books on this subject however lets start with the basics and give six steps to help you get started with patch management.

  1. Run the audit

    Whatever patch management system you use it should allow you to run an audit of your network to give you a baseline.  Hopefully your patch management system allows you to start your machines up automatically otherwise then you will need to schedule this throughout the day.

  2. Choose your test computers

    I suggest choosing one computer for the major hardware types you have and most importantly not the bosses computer. This way you should have enough when testing patches to know if they install fine.  In your test period these computers will be upgraded before you roll out across the network.

  3. Decide which days.

    Decide which day you want to patch your test computers and which day to patch the  rest of the network. Here I suggest Wednesday night for the test computers and Monday night for the rest of your network. That way the test computers will get any ‘Patch Tuesday’ released from Microsoft and you have three working days for things to go wrong before it goes out across the rest of the network.

  4. Decide what you want to do manually and what you want to automate.

    You have a number of choices here. You can manually approve patches for the test computers but automate patches for the rest of network. Manually approve all patches on all computers. You could choose to automate the windows critical patches but the  manually approve the general patches.  It will vary depending on how your network setup.

  5. Set your schedules up.

    Next group your computers within your patch management solution I suggest the following profiles; test ,  critical  and non-critical profile (these are the ones that  would get you fired if you break the machine with a patch for an example the bosses computer).

  6. Review after each schedule.

    Then the last step is to check the system to check that everything has deployed OK. This is just like checking your  backups it is too late finding out something hasn’t been patching it is better to be informed beforehand.

Hopefully combined with the previous article and this one you have some understanding on implementing patch management solutions. Have you got any tips when implementing patch management? Please make a comment below as we welcome all feedback.

photo by: arvindgrover
Feb 082013
 

Keyboard with stethoscope on itLast Tuesday it was the Safer Internet Day 2013 the annual event organised by InSafe and celebrated in more than 60 countries worldwide.  The term e-safety often makes people think about inappropriate websites however this years message ‘Connect with respect’ is very appropriate as it highlights the forgotten parts of internet safety.

Education

At the Impero 3.5 launch event last year I gave a talk on implementing e-safety based around three areas;  Technology, Policies and Education. Lets focus on the education element for a minute. When Tony Blair in 1997 said education, education , education he couldn’t have been more right.

As I work for Impero which provides blocking as part of its software package it may seem strange for me to say blocking is not everything it is one part of the total solution.

An example is the design of Impero allows not only for you to block a website but also alert only as well. In this mode users can access the Website however the system alerts you to the fact the site was being accessed . This function is great for those kind of websites which do not need a full block but you might need to discuss the use of it.

Technology

The basics of the technology element can often be forgotten such as securing your network first. This means making sure that firewalls are on and the AV is up to date but also making sure that you have the latest software updates on your  machine (this is why patch management in Impero is such a great fit).

It is like using a card in a cash machine. The machine may have the best security to the  bank’s computer system but if someone has fitted a cloning device to the front of the machine than the card is not safe.

It is the same with your network if it is insecure it doesn’t matter how great the rest of your system is as you are only as strong as your weakest point.

What are you tips for implementing e-safety in your environment?

Jan 312013
 

Impero BETT Show 2013 StandImpero BETT 2013

Welcome to the first Impero Life Update of the year and we are kick starting with the Impero BETT 2013 edition. In this edition you can  find out a few of the many things Impero are showcasing on the stand (C280) at the BETT show this week.

V4 Release

We have been hard at work adding lots of new features and combining a few internal projects  which means we have released a brand new version at the BETT show. Here is just a few of the new features in V4:

  • A complete redesign of the Log Viewer with custom report building using a database back-end.
  • Patch Management
  • Offline logging
  • Multiple AUP
  • Enhanced Security Settings
  • Improved  broadcast including now to the login screen.
  • Improvements to the Personal Group Import
  • Extra user preferences settings such as changing the console colour and remembering the remote control settings
  • Personal Group improvements including membership By registry
  • Improved digital signage support in computer availability
  • Ability to Import/Export policy items
  • Extra features added to the Live Chat feature
  • Plus lots more ( I know its cliché but it is true I could go on for ever listing the things we have improved)

The Future

We are also giving you sneak preview of  the future of Impero with our Vantage preview I can honestly say what the future is very exciting.

Learning & Teaching Live Sessions

Impero for the first time will be delivering three Learning & Teaching Live Sessions  showing how schools, colleges and universities can reduce the cost of learning.

Wednesday: 30th Jan 14.15 – 15.00 Theatre B
Thursday : 31st Jan 13.15 – 14.00 Theatre A
Friday : 1st Feb 14.15 – 15.00 Theatre B

Life At Impero

November, December and January are busy times for all the Impero staff  due to everyone getting ready for BETT. However there was still time to have fun with the Impero Christmas party plus we also held a  Casino party night at the Impero offices. Along with the usual office fun.. honestly contrary to popular belief there isn’t once daily Nerf gun wars at Impero towers… honest… ok it is twice daily..

Online Training At Impero

I was reading the official BETT blog and they had an interesting article from Pat Mainprize at EducationCity about maximising ICT in the classroom.  One of the points he made was factoring in the cost of training into ICT projects.

Something myself and Tony have said this for a several years. One of the many reasons I went to work for Impero was because they understood this key concept.  Impero offer to all its customers that are in a support contract or on trial unlimited remote technical and teacher training sessions.  As Impero understood from the start that we need to get everyone on board and trained if we want a far-reaching program like Impero implemented successfully within a school.

If you came to BETT did you see the Impero stand what do you like about the improvements we where showcasing this year?